RETURNS OR EXCHANGES
- Return Period
Customers can apply for a return or refund within 30 days of receiving the goods. Orders placed after 30 days will no longer be eligible for return requests unless there is a quality issue with the product or other legal provisions.
- Return Conditions
Returned goods must meet the following conditions:
The goods are in their original condition, without visibly used or damaged.
Packaging, accessories, and gifts are complete.
They do not affect resale.
If the goods do not meet the above conditions, it may affect the refund approval or the refund amount.
- Refund Processing Time
After we receive and inspect the returned goods and confirm that they meet the return conditions, we will complete the refund processing within 3 business days. The refund will be returned to the customer’s account via the original payment method.
- Refund Methods
The refund will be returned to the following payment methods:
Credit Card/Debit Card
PayPal
Other supported online payment methods
Actual arrival time may vary slightly depending on the processing time of the bank or payment platform.
- Special Circumstances
This refund policy may not apply to certain customized products, limited-time promotional items, or items specifically marked as non-refundable. Please refer to the product details page for details.
- Shipping and Handling Fees
For returns due to non-quality issues, the original shipping fee and return shipping fee may not be refunded. Please refer to the order terms for details.
Note: Due to continuous losses, the merchant has decided to clear out inventory at a loss.